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Grade A is like new with minimal signs of use. Grade B has light cosmetic wear and is fully functional. Grade C has visible wear and tear and is fully functional. Grading covers cosmetic condition only — every grade is tested to the same functional standard and carries the same warranty.

24 months on hardware unless the product page says otherwise. Manufacturer terms apply on some new-in-box items, and those are noted on the product page.

Yes — 14 days from delivery, provided the item is complete and in the condition it arrived in. Faulty items are covered separately under warranty and under Australian Consumer Law.

In the Sydney metro area, in-stock items ordered before 6pm on a business day are delivered free within two hours. Everywhere else in Australia, delivery is free on orders over $50 and $9.95 under that, dispatched the same day if you order before 2pm.

0% p.a. for the whole term, with no establishment fee, no monthly account-keeping fee and no penalty for paying it out early — so the total you repay is the ticket price and nothing more. It's available on purchases from $500 to $15,000 over 12, 24 or 36 months, subject to approval.

Rent-to-own is a consumer lease: you pay weekly and own the item outright once the 24-month term finishes, with no deposit up front. It costs more in total than buying outright or using interest-free finance, so it only makes sense when the lower weekly payment is what matters. You can buy the agreement out from month six and pay less.

Yes. The trade-in value is applied before the repayments are calculated, so it reduces every weekly payment rather than just the first one. Take it as cash value, or as store credit for 20% more.

Every storage device we take in is wiped to industry standard before it is resold or recycled. We recommend signing out of your accounts and doing a factory reset first regardless.

Every price in the catalogue is checked against a named source and dated. The product page shows the date it was checked and links out to the listing it was taken from.

Yes. Bring it into any Perth store for a free assessment — we'll quote before doing any work.